Privacy Policy

Effective Date: 11/5/2025

This Privacy Policy describes how Kolz ("we", "our", or "us") collects, uses, and shares information when you use our Shopify application that schedules calls for merchants when a customer abandons their checkout.

1. Information We Collect

When our app is installed and used, we may collect the following information:

• Customer name
• Customer phone number
• Checkout items (products in the abandoned cart)

2. How We Use the Information

We use the collected information solely for the purpose of:

• Scheduling and initiating follow-up calls to customers who have abandoned their checkout
• Notifying merchants about scheduled calls

3. Third-Party Services

We use trusted third-party services to handle call scheduling and execution.

4. Data Retention

We only retain customer data for as long as necessary to fulfill the purposes outlined in this policy, after which it is securely deleted.

5. Your Rights

Merchants and customers may request access to, correction of, or deletion of their data by contacting us at support@neoimbus.com.

6. Contact

For any questions regarding this Privacy Policy, please contact us at:
Email: support@neoimbus.com